SITA TRAVEL INDIA TERMS AND CONDITIONS DOCUMENT

Privacy and Safety

Your privacy and safety are of utmost importance to us. We endeavor to use every caution to ensure that your credit or debit card details are protected by using a highly sophisticated payment platform. In addition, we do not forward your identity, personal details or information to any third party aside from your chosen supplier / tour operator with whom you booked / made a reservation with via this website.

We also reserve the rights to conduct random checks on credit / debit cards used on our site to ensure that you are authorized to use said credit / debit card and thus protect claims on identity theft. Sitaonline.in will pass on any information deemed or possibly suspected to be fraudulent to the local governing bodies for further investigation. Misconduct or usage of non-authorized credit / debit cards could lead to a criminal investigation and the perpetrators prosecuted to the fullest extent of the law. As a result of this, before issuing tickets we may require you to provide us with a fax or postal copy of proof of address, as well as a copy of your credit card and a recent statement.

Copyright and Trade Marks

The copyright in the content of this site belongs to Sita Travel India or to the licensors of such content. We reserve the copyright and all proprietary rights in this Site and all its content. The name 'Sitaonline.in’, and any other marks, logos and graphics of Sitaonline.in displayed on this site are registered trademarks of  Sita Travel India or its affiliates. Other company and product/service names displayed on this Site may be the trademarks of their respective owners. You are not granted any right or license to use any trademarks.

Cancellations and Refunds

Please refer to the booking conditions mentioned at the checkout page for respective booking.

Video Content

We continuously aim to keep all video footage broadcast on the site as current as possible, but we accept no liability for any changes which may occur between the time of filming and the time you come to view the footage. The images and other information contained on this site do not form part of any holiday contract which you may subsequently enter into. No guarantee is given that any of the facilities or services featured in the video footage will be available when you travel. Certain services, facilities and amenities such as water sports, air conditioning and so forth that are featured on this site may be withdrawn at any time or may only be provided if you pay an additional charge. Specific facilities and services should be checked at time of booking.

Pricing Terms Conditions

It is important to note that whilst we make every effort to ensure that our prices and availability of hotels, tours and activities are current and updated on a daily basis that they are subject to availability and can change at any given time. We strongly recommend that you allow for the possibility of price change when you make a search for any specific holiday, tour or price between the time of your search and the conclusion of your final price is confirmed. It is important to note that selected tour operators might include fuel surcharges due to global fuel increment. As much as possible we will try and include this in your total cost and as part of the advertised pricing.

Disclaimers & Limitations of Liability

i. Under no circumstances will SITAONLINE.IN or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of SITAONLINE.IN.com regardless of the form of action.
ii. SITAONLINE.IN and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.
iii. Furthermore, SITAONLINE.IN and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
iv. SITAONLINE.IN’s content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to SITAONLINE.IN, SITAONLINE.IN.com and/or to a SITAONLINE.IN-affiliated website, service provider, operator and/or distribution partner s provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
v. At SITAONLINE.IN we check and recheck the details about all the products and services we offer for accuracy. However, SITAONLINE.IN does not warrant that functionality, content or information contained on SITAONLINE.IN.com or any SITAONLINE.IN-affiliated website will be uninterrupted or error free, that defects will be corrected, or that SITAONLINE.IN.com or the servers that make it available are free of viruses or bugs.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.